Rashid Call Center
Rashid voice employeevsHuman employee

An employee that never stops — and a choice that makes the difference.

A full call center, 24/7: answers every call, closes deals, serves customers, books meetings, even flights — in any language, with the warmth of a real person. Here is an honest comparison with the most dedicated human employee you have.

Built for every company that uses the phone

Law firm
Investment & finance
Real estate
Bank
Car dealership
Government service
Insurance
Medical clinic
Telecom provider
Travel agency
…and every office that talks to customers by phone.

Offices, buildings, mobile phones — Rashid is on the line with all of them.

Talk to Rashid now

Leave your name and number — Rashid calls you for a short 5-minute experience.

2026 — a country that always races for first

The world's tallest building, Burj Khalifa, rises 828 metres above Dubai. The first Arab mission to Mars started here. The UAE has never accepted second place — and we who live here have taken from its government the same success and the same spirit of chivalry; may God protect them. In 2026 the new race is smart communication, and Rashid Call Center puts your company at the front of that race. Be the one who wins.

A day in the life

We took the best case: a dedicated employee who is never late and never absent.

Human employee

  1. 10:00Arrives — actually starts working 30 minutes later, over coffee and a chat with colleagues
  2. 12:00Cigarette break
  3. 14:00Lunch break
  4. ≈2.5 hTotal breaks during the day
  5. 18:00One hour before the shift ends — any worker always idles it away, one way or another
  6. 19:00Goes home

Still on the first call… the rest are waiting

SSaraOn a call 02:12
OOmarWaiting 00:00
LLaylaWaiting 00:00
YYusufWaiting 00:00
MMayaWaiting 00:00
KKarimWaiting 00:00
HHudaWaiting 00:00
TTariqWaiting 00:00
NNourWaiting 00:00
FFaisalWaiting 00:00

≈6.5 effective hours a day

No ratings yet — still on the first call

Rashid employee

Works 24 hours, 7 days a week, 365 days a year. No breaks, no shifts, no holidays — and every call gets the same calm, patient quality.

Working with 10 customers at the same moment

SSaraCalling…
OOmarMeeting…
LLaylaWhatsApp…
YYusufDone ✓
MMayaCRM…
KKarimCalling…
HHudaMeeting…
TTariqWhatsApp…
NNourDone ✓
FFaisalCRM…

24 hours a day

SOLYMK+410 customers rated

5.0All happy · from 10 customers

S

Sara

Excellent

O

Omar

Fast reply

L

Layla

Great service

Y

Yusuf

On time

M

Maya

So clear

K

Karim

No hassle

H

Huda

Better hire

T

Tariq

Recommend

N

Nour

Very polite

F

Faisal

Kept posted

What 200 employees really cost

Example: a company with 200 call-center employees at an average salary of 8,000 AED.

Average salary per employee

8,000 AED / month

200 employees — salaries only

1,600,000 AED / month

Salaries only, per year

19,200,000 AED / year

And that is before everything else the employer pays:

The real monthly invoice
  • Salaries — 200 × 8,000 AED1,600,000
  • Medical insurance+120,000
  • Work visas & residence permits+60,000
  • Housing allowance+300,000
  • A month of annual leave+133,000
  • End-of-service benefits+92,000
  • Recruiting, training & turnover+160,000
  • Office, equipment, supervisors & HR+240,000
The real cost, every month≈ 2,705,000 AED

≈ 32.5 million AED a year

Rashid does the same work — and more — for a tiny fraction of this amount. For large companies, the price is given privately by one of our representatives.

Side by side

Working hours

≈9 h on site, ≈6.5 h effective

24/7, all year

Languages

2–3 at most

Every language — 27 fluently, adapts automatically

Calls at the same time

1

Up to 10 per agent, in a fraction of a second

Reach

Dozens of calls a day

Can work through a million contacts

Breaks, leave, sick days

Yes

None

Visa, housing, benefits

Required

Not needed

Mood and fatigue

Changes during the day

Same quality on the first and the thousandth call

Accent and country recognition

Depends on the person

Recognizes accents and switches to the customer's language

Follows your script

Varies

Exactly as defined for your company

Documentation

Manual

Every call, appointment and message logged in your CRM

What our employee does instead of your team

Every language, no exceptions

Voice agents speak 27 languages fluently — Arabic, English, French and more — and pick the customer's language automatically.

Ten customers at the same moment

Each agent handles up to 10 simultaneous calls and answers everyone with the same quality and calm — no pressure, no waiting.

Automatic appointment booking

Offers available times, books after the customer agrees and sends an instant confirmation — without your staff.

WhatsApp and SMS

Replies to customers, sends confirmations and reminders, and continues the conversation where the call stopped.

Smart handoff between agents

Live handoff between agents — and when needed, transfers the call to a human from your team seamlessly.

Recorded call campaigns

Outbound campaigns at the push of a button: press 1 for interest or 0 to stop, and results are sorted automatically.

Connects to your CRM

Integrates with your customer systems so every call, appointment and message is documented in its place.

Works without getting tired

Doesn't eat, drink, get tired or ask for a salary — works 24 hours, 7 days a week, all year.

Every Rashid employee has colleagues

Like in a real office, each voice employee has managers, lawyers, specialists and departments behind it. When the conversation needs it, it brings the right person into the same call — and stays professional, kind and emotionally aware all the way to closing. From a real-estate company it speaks like a property expert, from a bank it offers the right loan to those who need it, and for a law firm or collections department it acts exactly as defined.

How it works — in simple steps

  1. 1

    Choose your company type

    Real estate, bank, law firm, clinic, insurance… or any other business.

  2. 2

    Describe what your company does

    Write in a few simple words what you sell or which service you give.

  3. 3

    Explain what the agent should offer

    In very simple words: who it calls and what it should propose.

  4. 4

    Answer 5–6 short questions

    The agent asks you questions so it understands your business better. Then it is ready.

  5. 5

    Choose the call language

    If the customer turns out to speak another language — say Arabic when you chose English — the agent recognizes the accent and the country and adapts.

  6. 6

    Start calling

    Ten calls in every pulse, in a fraction of a second — up to a million people.

Packages

Pick the size of your team. Switch to yearly and save.

Small company

1–4 agents

$1,100/month

  • Call minutes paid separately by usage
  • One-time setup & onboarding: $1,700
  • Support when needed, per hour: $25

Large company

15+ agents

Pricing shared privately by one of our representatives

Connect your systems: API / VOIP / WhatsApp / SMS / CRM / Payment Gateways. Our systems sync well with almost any of your tools.

Bring Rashid to your business

Tell us what you need. Our team will contact you.

Rashid Call Center

Try it yourself

Enter your one-time trial code. Each code opens the platform for 10 minutes.

Don't have a code? Ask your Rashid representative.

Request a trial code

Your best employee — times a thousand.

Let your people focus on closing deals while Rashid handles every call, every language, every hour.